Quality policy and philosophy

Our philosophy:

The biggest wave of flexibilization in the history of the modern world of work is making temporary work a contemporary form of employment. Special opportunities arise for specialists and managers in specialized fields. That is why headway provides qualified employees for market-driven employment relationships at a high level.

Our permanent goal is to be a premium performance provider for customers and employees. In doing so, our services go far beyond the mere placement of personnel. Customers benefit from a comprehensive range of consulting services and the special support they receive at headway.

In everything we do, the three terms that make up our motto are claim and promise at the same time:

Our promise:


Our work is first and foremost about people. To employees, applicants and customers. Only if we assess and appreciate people correctly, only if we listen carefully, observe and take the time to respond to each individual, can we ensure solutions that satisfy customers and applicants alike.


We are convinced that in our business only those who are service providers with body and soul win. Customers and applicants should immediately notice what sets us apart from the competition: the passion with which we do our work. Because that is the prerequisite for the extra performance that you can expect from us!


The new world of work offers opportunities because it is flexible. Our services make this flexibility possible in the first place. Regardless of whether we quickly find the right specialists for large projects or relieve our customers of the entire HR work. headway always ensures that customers and applicants can benefit more quickly from the opportunities that the new job market offers.

Our quality policy:

We are committed to the principle of continuous improvement (CIP) by continuously developing our processes.

We will continue to provide all prerequisites in the future and, if necessary, immediately take any additional measures required.

We want to ensure that our employees do not suffer any physical, mental or emotional damage while doing their work and that their health and creative power are preserved. In our operational facilities, we strive for a high level of operational and environmental safety. 

Management and supervisors always have the duty to ensure the safety and health of employees and operational safety. 

Management and employees must ensure that accidents of any kind and damage to property are avoided.

Internal checks ensure that all legal and existing requirements are met.

If, despite all precautions, an accident occurs, we will do everything necessary to minimize damage, find the cause of the accident and do everything possible to prevent it from happening again.

Satisfaction of everyone involved is our claim.

Achieving goals through motivation and performance.

Maintain the necessary flexibility in day-to-day business without losing sight of the goal.

With a reliable and strong team into the future.

Trust in the individual determines success as a whole